You can change or cancel your studio reservation with no additional charge at any time 24 hours before your reservation is set to begin by contacting hello@theloftwi.com or calling us at 262.379.1195.
Upon cancellation, you will receive a credit for the dollar amount spent that can be applied towards a future rental with us. Your credit will expire 12 months from the date of the original reservation.
Cancellations and rescheduling requests received within 24 hours of the start time of your reservation will not be given credit. NO REFUND WILL BE GIVEN.
Food & Drink
You’re more than welcome to bring any food or drink into the space.
Please keep all food away from props + furniture. For photo sessions, please keep food + drink in the kitchen area.
Please clean up and dispose of all trash in the bins provided.
How to Get In
You will receive a code to enter the studio at the start of your session.
We are located at 7 N Wisconsin Street in Elkhorn, WI. We are above Spark Play Studio. Our building has a black + white striped awning and we are located next to Moy's Chinese Restaurant on the Square.
There are a set of steps in the front of the building for you and your clients or guests to use.
Additional Note: The angled parking in the front of the building is limited to 2-hours. Sometimes it is monitored and sometimes it is not. Please pay attention and rotate vehicles as needed to avoid getting ticketed.
Lighting
Our studio boasts beautiful natural lighting with large windows and even a skylight.
If you're booked later in the day, please be mindful of the sunset on the day of your reservation and plan accordingly.
We provide additional studio lighting equipment that is available for use for any session.
Parking
There is angled parking in the front of our building. These spaces are available for 2-hours without having to move your vehicle.
Payment
To cut down on transaction fees, we ask for all reservations to be paid in full. We do not offer any payment plans.
Once you are fully booked (contract signed), you will receive a confirmation email with all your details.
Pets
We love pets, but currently, we are not allowing them in our studio at this time.
When to Come and Leave
Please ensure that you include all setup and clean-up time within the amount of time booked.